Does that mean if someone who does not wear such a reflective vest asks us for the bus travel card, should we not present it? It seems that things are not that simple. Besides controllers “on sight”, there are still “incognito”, as RATB spokesman Constantine Tabasco told.
According to him, besides the controllers showing the insignia of the institution on the vest, there will still be those dressed in street clothes, so the Bucharest people who thought they could realize at a glance that the bus, trolleybus or tram is “safe” They did not escape.
“Vests are an additional accessory that is not used by all teams, and there are incognito controllers. The traveler must validate the title when it has boarded the vehicle and submit it to the controllers who have delegates and badges on them, Have news, “said RATB spokesperson.
So why are they being worn by some of these news? “RATB aims to increase revenue and not to pay fines. RATB aims to increase the civic consciousness of travelers,” Tabasco explains.
Regarding Bucharest’s feed-back with this change, this is a “positive” one, already feeling a decrease in the number of contraventions. In addition, although there are no statistical data yet, the queues at the counters have shown that more travel has been paid than before: “Feedback from travelers was positive, obviously, we cannot do a statistic yet, But in the early days there was a decrease in contraventions.
At the same time, there was an increase on the sale, which was seen with the naked eye by the tails that appeared at the sales centers, “said RATB spokesman.
Earlier this month, a change in the “controller profile” is also announced. We wanted to know what this is and this is the institution’s answer: “The controller who wears a yellow vest is not a person who simply hunts a certain type of traveler to sanction him. As I said, our purpose is not that.
The Controller is an important interface in the RATB-Travel relationship; he must have the attitude that the entire Direction has towards our clients, namely serving with attachment, fairness and firmness.
Let’s not forget that, however, these people are confronted with all sorts of people. Not many times they were beaten, assaulted. Think about it they know they are watched by travelers without sympathy. This is exactly what has to be changed: the controller is an employee who does his job, which checks if you have paid your trip, so you seem to respect the other travelers who pay. ”
Constantine Tabasco also told us that the institution is thinking of awarding “good pay” trips, including free tickets to performances. Specifically, one of RATB’s projects is that subscribers subscribe to the site and participate in a lottery, where lucky people will receive invitations or tickets to the theater, circus or museum. This project has not yet started, but will soon be implemented, as Tabasco said.
As many Buchan rosters seem indignant that in the middle of the public transport controllers seem to avoid asking for travel card verification from certain segments of travelers, we wanted to know why this is happening.
“The inspector often does not have time to check the travel titles around the world, and the police do not stop all traffic participants, except when there are operations to do so. The support of the Community Police with safety vest and the Gendarmerie, especially where problems have been found, “is the spokesman for the institution.